Privacy Policy

Better Life Medical & Surgical Supply (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, share, and protect your personal information.

We may collect:

Personal Information (e.g., name, contact details, payment info).
Usage Data (e.g., IP address, device info, browsing activity).
Health-Related Information (if required for DME services).

We use your data to:

Provide and improve our services.
Process transactions and respond to inquiries.
Comply with legal and regulatory requirements.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

We implement security measures like encryption and access controls to safeguard your data.

You can access, update, or request the deletion of your data. To exercise your rights, contact us at 305-909-0880

SMS Terms and Conditions

1. SMS Consent Communication:

The information "phone numbers" obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Better Life Medical & Surgical Supply, you may receive messages related to the following:

Setup Appointments / Meetings
Follow-up messages
Confirm address, items and products

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per day

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt-in to receive SMS messages from Better Life Medical & Surgical Supply in the following ways:

By submitting an online form

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly at info@blmed.net to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword "HELP." Or, you can get help directly from us at www.blmed.net

8. Standard Messaging Disclosures

Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" to 305-909-0880 or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.